Expert Panel: Jerry Canaday (MasterCard), Katie O'Leary & Mike Yada (Thermo Fisher Scientific), Lance Yoder (Cerner Corp.) and Kelly
Presented by: Brian Oblinger & Jessica Chen, Alteryx HIGHLIGHTS Looking for a key insight into how to ask for
Maria Ogneva shared Sidecar’s journey from launch to beyond engagement. Since community is the Sidecar product, it carries with it an
Jillian Bejtlich shares a look at her perspective on metrics and data analysis. The most important point in Jillian’s presentation is
Interested in various metrics for an effective ROI calculation? Jeff shared the 5 metrics he used, which were backed byForrester. Want to
TheCR’s Ted McEnroe hosted an informative and practical ROI workshop. Learn the top 10 best practices for calculating community ROI.
Interested in learning Autodesk’s top metrics? Olivier shared his top 3 metric buckets, including the sub-metrics within each bucket.
Interested in the types of metrics that are most effective? Alex shared the 4 metrics that he finds most useful. Looking for formulas?
Interested in learning what Allison considers the biggest factor behind their success? Members were impressed with how well Allison was able
HIGHLIGHTS Interested in learning which strategic objectives worked for Steelcase’s dashboard? Wietske shared their 3 practical