Heather Ausmus has used the Community Maturity Model in her community work and shared how she has developed a plan through FY18 using the
The State of Community Management 2018 from TheCR on Vimeo.
Learn more about CA Technologies’ customer engagement evolution and how J.J. Lovett, Director, Communities and his team have received an
Do you ask these questions as you do community planning? What’s next for my community? How do I provide community insights to
In the video below Chris and Jim discuss the community journey at Walgreens, and Chris provides a look at how Walgreens is executing their
Ian White, manager of support at Rackspace joined us for a Community Manager Spotlight webinar. Ian and his team have down amazing things