The winners of the eighth annual Community Leadership Awards were announced Thursday, October 5th and included community leaders from
Designing a Framework for a Super User Program
Anne Larsen and Tracy Maurer explore multi-tiered advocacy - or super user - programs. It is really difficult to build a robust community
Meaningful Change Management
Explore how online communities improve customer satisfaction, provide fast and easy support, and create powerful brand
Building Community Teams with Lisa Tallman
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in
Managing a Migration with Debbie Kwan
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in
Using Community Dashboards to Tell a Story
A thoughtful narrative combined with powerful metrics can help you tell your community story in a way that connects with stakeholders and
The State of Community Management 2022 Highlights Webinar
The NEW Community Manager Handbook
The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog
State of Community Management 2022
Now in its 13th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community
30 Community Management Job Descriptions
Community opportunities are growing rapidly (and we love to see it!) The field is maturing and along with it, roles are becoming both
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