Interested in a tried and tested change model? Lisa shared the YMCA’s 7 step model, the model used in their migration process.Looking
From Preparation to Promotion: A Career Progression Case Study
HIGHLIGHTS Ever wonder what skills are best suited for community management? Marjorie shared what she believes is the most valuable skill
Leadership, Mindsets and Culture: A Conversation with Anita Zielina
HIGHLIGHTS Ever wondered why innovation is so messy? Anita shared her take on why this is usually the case within organizations.Looking
Power Up: Building Relationships with Super Users
HIGHLIGHTS Interested in the best practices associated with developing super user relationships? Read on for two first-hand case
Power Up: Building Relationships with Super Users
Interested in the best practices associated with developing super user relationships? Read on for two first-hand case studies.Looking
Getting the Shovel in the Ground: Pitching Community to Executives
Interested in learning how Michael sells community to his executives? Read on for his 5 step plan, plus 2 added suggestions as lessons
Who’s Pitching What? Community Training with Executives Roundtable Call
Interested in learning how to train executives in community? Peter revealed his 3 key steps.Curious about how to deliver this
From Preparation to Promotion: A Career Progression Case Study
Ever wonder what skills are best suited for community management? Marjorie shared what she believes is the most valuable skill set for
Connecting Community and Business Models
Renee lent her expertise to participants on the subject of business model innovation and how it can be connected to community. The
Letting Go of the Reins: Best Practices for Onboarding a New Community Manager
SUMMARY Participants discussed best practices for onboarding a new community manager. The highlights of the discussion are noted
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