HIGHLIGHTS Ever wondered why innovation is so messy? Anita shared her take on why this is usually the case within organizations.Looking
Power Up: Building Relationships with Super Users
HIGHLIGHTS Interested in the best practices associated with developing super user relationships? Read on for two first-hand case
Power Up: Building Relationships with Super Users
Interested in the best practices associated with developing super user relationships? Read on for two first-hand case studies.Looking
Getting the Shovel in the Ground: Pitching Community to Executives
Interested in learning how Michael sells community to his executives? Read on for his 5 step plan, plus 2 added suggestions as lessons
Who’s Pitching What? Community Training with Executives Roundtable Call
Interested in learning how to train executives in community? Peter revealed his 3 key steps.Curious about how to deliver this
From Preparation to Promotion: A Career Progression Case Study
Ever wonder what skills are best suited for community management? Marjorie shared what she believes is the most valuable skill set for
Connecting Community and Business Models
Renee lent her expertise to participants on the subject of business model innovation and how it can be connected to community. The
Letting Go of the Reins: Best Practices for Onboarding a New Community Manager
SUMMARY Participants discussed best practices for onboarding a new community manager. The highlights of the discussion are noted
How do you direct your own career path when one is not defined?
By Binta Dixon One of the interesting career-based findings from the SOCM 2019, was that only 25% of community roles are approved by HR.
Going Back To Its Roots: Journalism and Community
By Kelly Schott When you think of the word “journalism”, what comes to mind? A quick skim through Google News sees words like “crisis”,
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