Case Study

Using Community Dashboards to Tell a Story

A thoughtful narrative combined with powerful metrics can help you tell your community story in a way that connects with stakeholders and

As organizations increasingly use community-led programs to connect with their customers, their online ecosystems expand. What may have

Element14 is an online community of over half a million engineers, makers, educators and students where members can connect, learn, create,

With a global ecosystem of more than 4,000 customers globally, including 33 of the Fortune 100, Carbon Black knew they needed a way to

Learn how developing a training and a comprehensive community primer directly impacted the development of a strong cadre of community

SPEAKERS:Georgina Cannie (Consultant), Matt Laurenceau (BMC), Kelly Schott (TheCR) HIGHLIGHTS Looking for an ROI model? Georgina

This report focuses on best practices for nurturing customer advocates, as well as lessons learned during the rollout of an advocacy program

Interested in various metrics for an effective ROI calculation? Jeff shared the 5 metrics he used, which were backed byForrester. Want to

HIGHLIGHTS Interested in learning 4 proven elements of a successful governance structure? Jay explained in-depth the 4 key areas of

Do you ask these questions as you do community planning? What’s next for my community? How do I provide community insights to