Element14 is an online community of over half a million engineers, makers, educators and students where members can connect, learn, create,
Harnessing the Super Power of Community Advocates
With a global ecosystem of more than 4,000 customers globally, including 33 of the Fortune 100, Carbon Black knew they needed a way to
Using a Playbook to Support Community Manager Success
Learn how developing a training and a comprehensive community primer directly impacted the development of a strong cadre of community
Developing Community for Advocacy: A BMC Case Study
SPEAKERS:Georgina Cannie (Consultant), Matt Laurenceau (BMC), Kelly Schott (TheCR) HIGHLIGHTS Looking for an ROI model? Georgina
Community Engagement: Turning Customers into Fans, Yahoo! Case Study
This report focuses on best practices for nurturing customer advocates, as well as lessons learned during the rollout of an advocacy program
A Community Manager’s ROI Adventure: A Humana Case Study
Interested in various metrics for an effective ROI calculation? Jeff shared the 5 metrics he used, which were backed byForrester. Want to
Governance Case Studies
HIGHLIGHTS Interested in learning 4 proven elements of a successful governance structure? Jay explained in-depth the 4 key areas of
The Benefits of Community Benchmarking
Do you ask these questions as you do community planning? What’s next for my community? How do I provide community insights to
The Walgreens Internal Social Journey
In the video below Chris and Jim discuss the community journey at Walgreens, and Chris provides a look at how Walgreens is executing their
Launching a New Community User Interface
Launching a new user interface is no easy task. This report explores: best practices for launching a new community interface
