WHAT IS IT? A profile of one member's work (typically in the form of a blog or discussion post) written by the community manager. It
Can’t Miss Programming Idea: Question of the Week
WHAT IS IT? In this program, the community manager selects one question and highlights it as a question that they would
Can’t Miss Programming Idea: Ask Me Anything
WHAT IS IT? For an AMA, the community manager chooses a member host to whom questions will be directed. The
Can’t Miss Programming Idea: Work Out Loud
WHAT IS IT? A Work Out Loud program asks members to share their top three goals for the week. Typically executed in one
Why Community Programs Matter
Why do community programs matter? Content and programs are often seen as one collective entity, but they serve two different
Question of the Week Prompts
We highly recommend using a Question Of The Week program to engage new community members, and make contributing easy and fun. Two
Undeniable Story: The Science and Intuition of Engagement
Michael shared a six-step storytelling framework that, in his experience, has been a breakthrough process and approach for not only
The Role of Communities in Innovation
Communities play a critical role in innovation. Whether in the middle ages or now cities, in particular, are critical to innovation.
Measuring Networked Leadership
For many years, I had an uncomfortable relationship with the word ‘leadership’. It seemed vague, imprecise and conflated with ‘executive’,
Managing Teams Who Are Suddenly Remote
The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are
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