Expert Perspective -

Designing a Framework for a Super User Program

Anne Larsen and Tracy Maurer explore multi-tiered advocacy - or super user - programs. It is really difficult to build a robust community

Rachael Silvano, Zapier, explores the topic of how we build ties and connections in our digital world. With the core of "weak ties build

There are countless opportunities throughout your workday to be more present and intentional. In this report, Penny Schnarrs shares how

Ashleigh Brookshaw has spent her career building community in the insurance, association, and now software spaces, so she knows her way

Are you evaluating and assessing community or engagement platforms? You are in great company – a lot of people are. This is being driven by

Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in

Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in

Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in

The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog

Community managers are burnt out. And they’ve been that way since before the COVID-19 pandemic began — in the 2019 State of Community