Expert Perspective -

Engagement: Automate, But Keep it Personal

Whenever we think about personalizing engagement, there is always a tug of war with customization and scale. The more we want to customize

Most community platforms have basic activity analytics baked into their solution, but community managers want more. They want packaged

Episode #63 features Vanessa DiMauro, Vice President at Georgian Partners. Vanessa shares her unique perspective on trust as a

Learn how developing a training and a comprehensive community primer directly impacted the development of a strong cadre of community

Episode #55 features Julie Blutstein, the Global Digital Manager of Communities for Prudential International Insurance. Join us as

Episode #54 features Nick Wallander, Social Media Consultant at Humana. Join us as we chat with Nick about his journey to

Episode #53 features Keri Kersten, Global Internal Communications and Change Management at Stepan Company. Listen in as

SPEAKERS: Ryan Arsenault (Mimecast) & Kelly Schott (TheCR) HIGHLIGHTS Interested in Ryan’s top lessons learned? These translate

SPEAKERS: John Day & Laura Creighton (IEEE), Kelly Schott (TheCR) Do you need to put together a business case in the near

SPEAKERS:Georgina Cannie (Consultant), Matt Laurenceau (BMC), Kelly Schott (TheCR) HIGHLIGHTS Looking for an ROI model? Georgina