policies and governance

Defining Community Management Roles

This eBook uses our research to target one of the pain points we most often hear from community professionals – the lack of clear role

The State of Community Management 2014 research found that the best–in-class communities are more likely to be able to translate an approved

Episode #50 features Matthew Radford, Manager, Internal Communications at Ontario Medical Association. In this episode, we chat about how

CMGT 101: 17 Community Leaders Share Their Secrets for Success is packed with engagement ideas, governance tips, career advice,

The Community Manager Handbook: 20 Lessons from Community Superheroes combines research findings and advice from The Community Roundtable