This eBook, Customer Communities Elevate the Customer Experience, is derived from the 2020 State of Community Management research,
Mature Communities Power the Customer Experience
You know community is important, but have you considered the actual impact of a mature, well-resourced community program? This eBook looked
The State of Community Management 2020
The State of Community Management 2020 is the 11th edition of The State of Community Management research, the longest-running, and most
Community Management: Understanding Roles and Responsibilities in 2020
A new eBook from The Community Roundtable and Higher Logic This eBook takes an in-depth look at the roles defined in the Community
Three Community Myths Busted
The Community Careers and Compensation 2020 Executive Summary
Interested in the Community Careers and Compensation 2020 research, but not sure what it includes? This Executive Summary shares an
CMGR Self-Care: Advice and Ideas from 25 Community Leaders
With the help of some community friends, we put together a special CMAD 2020 ebook: "CMGR Self-Care: Advice and Ideas from 25 Community
Top Takeaways on Community Careers: All About The New CCC Research
Community professionals are increasingly seen as transformational leaders who help their organizations evolve leadership and engagement
Engaging to Unlock Retention, Trust, and Innovation
What drives online engagement? Engaging to Unlock Retention, Trust, and Innovation focuses on engagement, taking a deeper look at
The State of Community Management 2019
Leadership and management are evolving in fundamental ways, driven by changing access toinformation brought on by technology. Information
