Research

Community Management: Understanding Roles and Responsibilities in 2020

A new eBook from The Community Roundtable and Higher Logic This eBook takes an in-depth look at the roles defined in the Community

Interested in the Community Careers and Compensation 2020 research, but not sure what it includes? This Executive Summary shares an

With the help of some community friends, we put together a special CMAD 2020 ebook: "CMGR Self-Care: Advice and Ideas from 25 Community

Community professionals are increasingly seen as transformational leaders who help their organizations evolve leadership and engagement

What drives online engagement? Engaging to Unlock Retention, Trust, and Innovation focuses on engagement, taking a deeper look at

Leadership and management are evolving in fundamental ways, driven by changing access toinformation brought on by technology. Information

Measuring the Networked Value of Engagement In this brief, we will explore a universal formula for capturing the ROI

The State of Community Management (SOCM) research has evolved with the industry, moving from qualitative to quantitative. Initially, the

This eBook uses our research to target one of the pain points we most often hear from community professionals – the lack of clear role