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Foundations Of Community Success

Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at

The Evolution of Customer Communities

In 2021, online communities are table stakes for brands that want to connect and engage with their audience. Community professionals are

Customer Communities Elevate the Customer Experience

Customer Communities Elevate the Customer Experience

This eBook, Customer Communities Elevate the Customer Experience, is derived from the 2020 State of Community Management research,

Mature Communities Power the Customer Experience

Mature Communities Power the Customer Experience

You know community is important, but have you considered the actual impact of a mature, well-resourced community program? This eBook looked

SOCM 2020

The State of Community Management 2020

The State of Community Management 2020 is the 11th edition of The State of Community Management research, the longest-running, and most

What is a community manager

Community Management: Understanding Roles and Responsibilities in 2020

A new eBook from The Community Roundtable and Higher Logic ​This eBook takes an in-depth look at the roles defined in the Community

What is a community manager?

Three Community Myths Busted

Community Careers and Compensation

The Community Careers and Compensation 2020 Executive Summary

Interested in the Community Careers and Compensation 2020 research, but not sure what it includes? This Executive Summary shares an

How to prevent community manager burnout

CMGR Self-Care: Advice and Ideas from 25 Community Leaders

With the help of some community friends, we put together a special CMAD 2020 ebook: "CMGR Self-Care: Advice and Ideas from 25 Community

Community manager careers and compensation salary

Top Takeaways on Community Careers: All About The New CCC Research

Community professionals are increasingly seen as transformational leaders who help their organizations evolve leadership and engagement

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