Community Management -

Power Up: Building Relationships with Super Users

Interested in the best practices associated with developing super user relationships? Read on for two first-hand case studies.Looking

Interested in a definition for developer relations? Mary gave her definition, supported by other member definitions, as

Ever wonder what skills are best suited for community management? Marjorie shared what she believes is the most valuable skill set for

As an overall summary, welcome programs fit into a broader strategy that helps to build and strengthen the community.Communities with new

After hearing that Melissa had launched a spring-cleaning campaign at Capital One, Hillary thought that it would be a good case study for

SUMMARY The Community Roundtable is a big fan of Working Out Loud (WOL) as a practice and many members participate in their weekly

SUMMARY Participants discussed best practices for onboarding a new community manager. The highlights of the discussion are noted

TheCR encourages members to regularly review career goals and refresh job search materials to ensure they are up-to-date. That used to mean

By Binta Dixon One of the interesting career-based findings from the SOCM 2019, was that only 25% of community roles are approved by HR.

By Kelly Schott When you think of the word “journalism”, what comes to mind? A quick skim through Google News sees words like “crisis”,