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Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

Episode #75 features Lance Yoder, Manager, Workforce Adoption and Collaboration, Cerner and John L. Moore, Lead Technology

Beyond Points & Badges: How Gamification Can Drive Business Objectives in Your Community

Ted Hopton & Tracy Maurer, generously share the results from the implementation of gamification into their employee community. While

What will community management look like in 2021? 8 community leaders share their ideas.

What will community management look like in 2021? 8 community leaders share their ideas.

2020 was an unpredictable year, so while we’re loathe to make “predictions” for 2021, we did want to hear what some community thought

Engagement That Scales – Episode #22: Maddie Grant on What Will Go Back, and What Won’t

Engagement That Scales – Episode #22: Maddie Grant on What Will Go Back, and What Won’t

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

Get Inside Your Boss’ Mind With Metrics

Get Inside Your Boss’ Mind With Metrics

• Looking to make your reports and chosen metrics more impactful for senior leaders? One participant shared his key best practice.•

Diversity & Inclusion: Designing An Equitable User Experience

Diversity & Inclusion: Designing An Equitable User Experience

Looking to better understand diversity, equity and inclusion(DEI) from a community perspective? Ashleigh shared 6 best practices. Do you

Customer Communities Elevate the Customer Experience

Customer Communities Elevate the Customer Experience

This eBook, Customer Communities Elevate the Customer Experience, is derived from the 2020 State of Community Management research,

Mature Communities Power the Customer Experience

Mature Communities Power the Customer Experience

You know community is important, but have you considered the actual impact of a mature, well-resourced community program? This eBook looked

Engagement That Scales Episode #2 – C.C. Chapman and Rachel Happe on Online Learning

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

Engagement That Scales – Episode #1: Jake Mckee on Bringing IRL Events Online

Engagement That Scales – Episode #1: Jake Mckee on Bringing IRL Events Online

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

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