Community Management

Resource Bundle: Internal Change Management

A collection of resources that will help you manage change for your employees within an internal or external community. Reports: How

This resource bundle gathers resources that will help you create best practices for navigating politics in your community. Reports:

Want to learn how gamification increases engagement in your community? Want to know all of the different techniques to make your community

The Community Roundtable's ROI Model Roundtable reports are tactical assets that help community practitioners address common

Getting the New Member Experience Right, a case study shared by member Camilo Lemos, Community Manager at Autodesk. Camilo outlines how the

When community sentiment is good, it often gets taken for granted. When it’s bad, it’s clear that it is one of the biggest barriers to

If you’re interested in incorporating gamification into your community program you don’t have to reinvent the wheel. Gamification is one of

When we talk about the eight competencies of the Community Maturity Model people tend to get really excited about the work they do for

This eBook uses our research to target one of the pain points we most often hear from community professionals – the lack of clear role

Nearly every day, there are headlines and stories about the changing relationship between organizations and their customers, employees and