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The State of Community Management 2010

A Level Set of Community Management Practices The 2010 State of Community Management is our first attempt to capture community management

Best Practices for Presenting to a Board of Directors

This report focuses on how to present to an executive committee, a board of directors or a steering committee in order to make the most of

Adapting Goals & Measurement Strategies

Kirsten Laaspere shares her adaptation of goals and measurement strategies for a more mature community, including best practices to you

Build It So They’ll Come: How to Launch a Successful Community

Jack McKee  SVP and Co-Founder of Ant’s Eye View, a strategic management consulting firm shares best practices for launching a successful

Developing B2B Communities

J.J. Lovett and Sam Creek of CA Technologies share B2B community best practices from their book "Developing B2B Social Communities: Keys to

Fierce Loyalty: Unlocking the DNA of Wildly Successful Communities

Sarah Robinson, author of “Fierce Loyalty: Unlocking the DNA of Wildly Successful Communities.” is a business coach and business strategist.

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