Metrics & Measurement -

CMGT 101: 17 Community Leaders Share Their Secrets

CMGT 101: 17 Community Leaders Share Their Secrets for Success is packed with engagement ideas, governance tips, career advice,

The Community Manager Handbook: 20 Lessons from Community Superheroes combines research findings and advice from The Community Roundtable

Quantifying the Value of Community The State of Community Management 2016 provides a snapshot of the progress and changes in community

Leveraging Investment to Create Strategic Value The SOCM 2017 provides a snapshot of the progress and changes in community

The State of Community Management 2014 is the fifth edition of our annual research. This year, collaborating with TheCR Network members to

Harvesting the Rewards of Community The State of Community Management 2015, the sixth edition of our annual report series, provides a

The Value of Community Management The SOCM 2013 builds on previous qualitative research to offer a quantitative look at how community and

Lessons from Community and Social Business Leaders The 2012 State of Community Management report examines the continued evolution of the

Best Practices from Community, Social Media, Social Business Practitioners In 2011, social business came of age as organizations got

A Level Set of Community Management Practices The 2010 State of Community Management is our first attempt to capture community management