Metrics & Measurement

Brian Oblinger on Creating Powerful Customer Experiences

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of

Element14 is an online community of over half a million engineers, makers, educators and students where members can connect, learn, create,

Jeff Ross is the Community Manager for Humana’s internal community called “Buzz” and has been for its full 9 years. He shares advice for

https://player.vimeo.com/video/380764429

This UNICEF case study demonstrated assessment and benchmarking best practices. Want to see the TheCR’s Maturity Model in action? UNICEF

HIGHLIGHTS Dina and Kathryn shared a case study for driving adoption with data at Pearson. Looking for a step-by-step scientific

Join TheCR’s Shannon Abram as she chats with Rachel Happe, Principal and Co-Founder of The Community Roundtable, and Peter Broadley,

Join TheCR’s Shannon Abram as she chats with Rachel Happe, Principal and Co-Founder of The Community Roundtable, and Jeff Ross,

Episode #61 features Traci Cappiello, Program Manager, Community at Google. Traci joins Jim Storer and Shannon