Policies & Governance -

Ensuring Consistent Brand Voice through Community Governance

When we talk about the eight competencies of the Community Maturity Model people tend to get really excited about the work they do for

This eBook uses our research to target one of the pain points we most often hear from community professionals – the lack of clear role

The State of Community Management 2014 research found that the best–in-class communities are more likely to be able to translate an approved

Episode #50 features Matthew Radford, Manager, Internal Communications at Ontario Medical Association. In this episode, we chat about how

CMGT 101: 17 Community Leaders Share Their Secrets for Success is packed with engagement ideas, governance tips, career advice,

The Community Manager Handbook: 20 Lessons from Community Superheroes combines research findings and advice from The Community Roundtable

Quantifying the Value of Community The State of Community Management 2016 provides a snapshot of the progress and changes in community

Leveraging Investment to Create Strategic Value The SOCM 2017 provides a snapshot of the progress and changes in community

The State of Community Management 2014 is the fifth edition of our annual research. This year, collaborating with TheCR Network members to

Harvesting the Rewards of Community The State of Community Management 2015, the sixth edition of our annual report series, provides a