Policies & Governance

Resource Bundle: Governance & Moderation

This resource bundle gathers resources that will help you create best practices for navigating politics in your community. Reports:

When community sentiment is good, it often gets taken for granted. When it’s bad, it’s clear that it is one of the biggest barriers to

When we talk about the eight competencies of the Community Maturity Model people tend to get really excited about the work they do for

This eBook uses our research to target one of the pain points we most often hear from community professionals – the lack of clear role

The State of Community Management 2014 research found that the best–in-class communities are more likely to be able to translate an approved

Episode #50 features Matthew Radford, Manager, Internal Communications at Ontario Medical Association. In this episode, we chat about how

CMGT 101: 17 Community Leaders Share Their Secrets for Success is packed with engagement ideas, governance tips, career advice,

The Community Manager Handbook: 20 Lessons from Community Superheroes combines research findings and advice from The Community Roundtable

Quantifying the Value of Community The State of Community Management 2016 provides a snapshot of the progress and changes in community

Leveraging Investment to Create Strategic Value The SOCM 2017 provides a snapshot of the progress and changes in community