ROI is always a hot topic. This report focuses on the creation of a community ROI model that aims to benefit all communities. Download
Measurement Master Class
Dive into Metrics with this Measurement-focused report. Learn this most important trick of the trade when it comes to getting your
Compliance & Governance: The Competitive Advantage for Your Community
Competitive advantage might not be the first thought that comes to mind when thinking of compliance and governance. This report explores
How to Prove Value and Measure Growth and Engagement in Your Community
This report highlights best practices for proving value and measuring growth and engagement in online communities. Highlights
Understand Content Strategy: Practical Tips and Best Practices
“Content strategy is planning for the creation, aggregation, governance, and expiration of content that is useful, usable, and appropriate
Zero to Pilot: Building Community from the Ground Up
Starting a community program from scratch? Two community leaders, Eileen Foran & Maria Ogneva share best practices and lessons
Resource Bundle: Internal Change Management
A collection of resources that will help you manage change for your employees within an internal or external community. Reports: How
Resource Bundle: ROI
The Community Roundtable's ROI Model Roundtable reports are tactical assets that help community practitioners address common
The Social Executive: Leading a Culture of Innovation
As the business world continues to innovate and move faster, social technologies are changing the way businesses communicate and engage with
The Value of Community: Sustaining Behavior Change to Drive ROI
Nearly every day, there are headlines and stories about the changing relationship between organizations and their customers, employees and
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