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A Community ROI Model We Can All Love

ROI is always a hot topic. This report focuses on the creation of a community ROI model that aims to benefit all communities. Download

Measurement Master Class

Dive into Metrics with this Measurement-focused report. Learn this most important trick of the trade when it comes to getting your

Compliance & Governance: The Competitive Advantage for Your Community

Competitive advantage might not be the first thought that comes to mind when thinking of compliance and governance. This report explores

How to Prove Value and Measure Growth and Engagement in Your Community

This report highlights best practices for proving value and measuring growth and engagement in online communities. Highlights

Understand Content Strategy: Practical Tips and Best Practices

“Content strategy is planning for the creation, aggregation, governance, and expiration of content that is useful, usable, and appropriate

Zero to Pilot: Building Community from the Ground Up

Starting a community program from scratch? Two community leaders, Eileen Foran  & Maria Ogneva share best practices and lessons

Resource Bundle: Internal Change Management

A collection of resources that will help you manage change for your employees within an internal or external community. Reports: How

Resource Bundle: ROI

The Community Roundtable's ROI Model Roundtable reports are tactical assets that help community practitioners address common

The Social Executive: Leading a Culture of Innovation

As the business world continues to innovate and move faster, social technologies are changing the way businesses communicate and engage with

The Value of Community: Sustaining Behavior Change to Drive ROI

Nearly every day, there are headlines and stories about the changing relationship between organizations and their customers, employees and

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