Since our initial Community Careers and Compensation research in 2014, communities are now the most efficient way to
Should I Train My Community Members?
When thinking about engagement many community managers dismiss the idea of formal training program for their members. For some it’s just too
What Role Can Enterprise Social Networks Play in Learning?
Over the past year I've been having conversations with learning and development, knowledge management and online community
Creating and Managing a Virtual Community: A Practice Manual
Creating and Managing a Virtual Community: A Practice Manual is a free resources published by the ICRC. Download the Manual
How The Red Cross Builds, Grows, and Sustains Communities
Ernesto Izquierdo (ICRC), shares how the Red Cross goes about creating a strategy for launching communities.Through a guide that they use to
Gamification Resources
This curated list of gamification resources will help you find successful models for gamification programs, and give you fresh ideas for
Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration
Episode #75 features Lance Yoder, Manager, Workforce Adoption and Collaboration, Cerner and John L. Moore, Lead Technology
Diversity & Inclusion: Designing An Equitable User Experience
Looking to better understand diversity, equity and inclusion(DEI) from a community perspective? Ashleigh shared 6 best practices. Do you
Digging Deep Into Data
Interested in being able to tell a story with your data? This was a goal cited by many on the call. It was also identified as an issue in
Getting To Know ALL Of Your Members
Want a plan to get to know your members better? Allison outlined a6- step Community Transformation Project that yielded incredible insights
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