HIGHLIGHTS Ever wondered how culture fits into a community’s narrative? Kelly recapped 5 key points from a previous call on culture
Selecting Platforms: Comparisons, Requirements and Evaluation
Interested in the best practices associated with vendor platform selection? Read on for two first-hand member experiences and an
Designing and Defining a Tool Ecosystem
Interested in an overview of social scale, fit and value? Thomas shared 5 components of what he believes this means.Want to know the stages
Developer Communities: What Are They and How Do We Use Them?
Interested in a definition for developer relations? Mary gave her definition, supported by other member definitions, as
Getting the Shovel in the Ground: Pitching Community to Executives
Interested in learning how Michael sells community to his executives? Read on for his 5 step plan, plus 2 added suggestions as lessons
Who’s Pitching What? Community Training with Executives Roundtable Call
Interested in learning how to train executives in community? Peter revealed his 3 key steps.Curious about how to deliver this
Connecting Community and Business Models
Renee lent her expertise to participants on the subject of business model innovation and how it can be connected to community. The
Helping Organizations Evolve: Exploring Digital Workplace Research
This call explored Jane’s research in the area of digital workplaces. The highlights of the discussion are noted below: Jane’s digital
The Critical Link Between Community and Customer Experience
Jeannie Walters and Annette Franz were on hand to discuss the link between community and the customer experience. The highlights of the
Dollars from Sense: How Crowdsourcing Innovation Creates Business Value
SUMMARY A culmination of member collaboration and crowdsourcing innovation by various CR members has led to a white paper entitled:
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