One of the biggest use cases for generative AI for community managers is help generating new content and copywriting. We think generative AI
Four AI Prompts for Community Managers
We firmly believe that AI is NOT coming for the community manager jobs. In fact, the potential for AI to help community professionals extend
Five Tips for Community Managers Getting Started with ChatGPT
Not every community managers is super tech-savvy - and that's ok! It feels like there are always new platforms or services to try out - and
What is Generative AI and Why Does it Matter to Community Managers
What is Generative AI Generative AI is a type of artificial intelligence (AI) that can create new content, such as text, images, or
Community Ecosystem Map: My framework for mapping content and programs
Bri Leever, Community Builder and Contributor to the 2023 State of Community Management Report shared her framework for planning effective
Growing Organizational Interest in Community Metrics
The Metrics & Measurement competency of The Community Maturity Model™ helps organizations understand the “why” of social approaches and
Don’t Let Your Community Get Stale
Communities are not a “set it and forget it” proposition. Increasingly, community teams are making design and user interface/experience
ChatGPT Doesn’t Want Your Community Jobs
You can’t login to LinkedIn or open an industry e-newsletter now without getting bombarded with headlines screaming about ChatGPT (and
3 Elements of Community Personas
Thinking about the personas in your online community is critical – if you don’t know who you are creating content and planning programs for
All About Building Member Personas
Community managers know their members better than anyone, right? But knowing individual members on a personal level isn’t the same as
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