Tools

Four Tips for Selecting a Community Technology

The right community technology is critical. It provides the infrastructure to connect your members, share information and ideas, and

One of the biggest use cases for generative AI for community managers is help generating new content and copywriting. We think generative AI

We firmly believe that AI is NOT coming for the community manager jobs. In fact, the potential for AI to help community professionals extend

Not every community managers is super tech-savvy - and that's ok! It feels like there are always new platforms or services to try out - and

What is Generative AI Generative AI is a type of artificial intelligence (AI) that can create new content, such as text, images, or

Bri Leever, Community Builder and Contributor to the 2023 State of Community Management Report shared her framework for planning effective

The Metrics & Measurement competency of The Community Maturity Model™ helps organizations understand the “why” of social approaches and

Communities are not a “set it and forget it” proposition. Increasingly, community teams are making design and user interface/experience

You can’t login to LinkedIn or open an industry e-newsletter now without getting bombarded with headlines screaming about ChatGPT (and

Thinking about the personas in your online community is critical – if you don’t know who you are creating content and planning programs for