Tools

The State of Community Management 2018 Webinar

The State of Community Management 2018 from TheCR on Vimeo.

The State of Community Management (SOCM) research has evolved with the industry, moving from qualitative to quantitative. Initially, the

In the video below Chris and Jim discuss the community journey at Walgreens, and Chris provides a look at how Walgreens is executing their

Ian White, manager of support at Rackspace joined us for a Community Manager Spotlight webinar. Ian and his team have down amazing things

Launching a new user interface is no easy task. This report explores: best practices for launching a new community interface

Mobile is must, but where do you start? This report explore the advantages and disadvantages of mobile applications and responsive site

How do you define community requirements that scale? Explore best practices for ensuring long-term success and avoiding stagnation in

Want to use gamification to drive engagement in your community? This report offers an introductory look at how to implement gamification

Choosing a platform is a daunting experience at the best of times. Trying to do this unexpectedly and in a time crunch is considerably