The State of Community Management 2014 research found that the best–in-class communities are more likely to be able to translate an approved
Susan Cato on Choosing a Community Platform
Episode #49 features Susan Cato, Director, Digital Strategy and Member Services at the American Society of Plant Biologists. Susan works
Matt Schneider on Online Engagement and Offline Events
Episode #48 features Matt Schneider, co-founder of the City Dads Group. Matt hosts The Modern Dads Podcast, a monthly show highlighting
Kirsten Laaspere Social Collaboration
Episode #40 features Kirsten Laaspere, Community Manager at Akamai. Join us as we chat about how she prioritized her community career
Tracy Maurer on Onboarding in a Global Organization
Episode #45 features Tracy Maurer, Collaboration Systems Manager at UBM. Join us as we chat about best practices for using short videos in
Jerry Canaday on Non-Traditional Community Roles
Episode #27 features Jerry Canaday, Solution Architect – Internal Systems at MasterCard. Podcast highlights include: Applying community
CMGT 101: 17 Community Leaders Share Their Secrets
CMGT 101: 17 Community Leaders Share Their Secrets for Success is packed with engagement ideas, governance tips, career advice,
The Social Executive Key Findings
One of the major challenges of the community and social business teams with whom we work is the education of their executives. While a great
The Community Manager Handbook
The Community Manager Handbook: 20 Lessons from Community Superheroes combines research findings and advice from The Community Roundtable
The State of Community Management 2016
Quantifying the Value of Community The State of Community Management 2016 provides a snapshot of the progress and changes in community
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