The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog
Executive Engagement Ignites Culture Change
Three community leaders share tactical ideas for improving executive engagement in your online community program.
Institutionalizing Inclusion
Inclusion is a critical focus for most organizations and has been particularly prominent over the past few months. Online communities are
A Day in the Life of a Community Program Owner
HIGHLIGHTS Looking for advice on how to move into a director-level role? This call yielded 5 lessons learned, which also
Community Assessment and Benchmarking with UNICEF
HIGHLIGHTS This UNICEF case study demonstrated assessment and benchmarking best practices. Want to see the TheCR’s Maturity Model in
Building Out a Community Governance Model for a Customer Community
Speakers: Claire Flanagan (Cloudera) & Kelly Schott (TheCR) HIGHLIGHTS Planning to create a business strategy? Data is
The State of Community Management 2018 Webinar
The State of Community Management 2018 from TheCR on Vimeo.
