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Institutionalizing Inclusion

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Inclusion is a critical focus for most organizations and has been particularly prominent over the past few months. Online communities are uniquely suited to promote wide-scale inclusion because of their collaborative rather than directive structure—they reward members for their unique contributions instead of forcing compliance to a standard. Communities are also generative, producing more value for every participant than is contributed by them—delivering a compelling ROI for every member. But the best communities don’t just assume that their . . .

 

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Culture, Leadership, Uncategorized
Article, CMM1, CMM2, CMM3, CMM4

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