The winners of the eighth annual Community Leadership Awards were announced Thursday, October 5th and included community leaders from
Communities are Behavior Change-makers
Communities are behavior change-makers. When you give people a faster, easier, or more effective way to do something, they typically adopt
The Language of Engagement
Having a well crafted community strategy and roadmap is critical to enabling effective outcomes, but translating that strategy into your
Engagement Strategy Canvas
Engagement behaviors are a leading indicator of value Engagement is a key measure of attention, alignment, learning, and leadership.
All About Gamification: Platforms and Tools
As a part of our topic cycle on rewards & recognition programs, this call featured Immanuel Masinsin's immense knowledge, expertise, and
When Not to Gamify – An Exploration of Gamification
Gamification: who is it for? Those who have tipped a toe in the water of Gamification know it can be a powerful tool to drive member
All About Building Member Personas
Community managers know their members better than anyone, right? But knowing individual members on a personal level isn’t the same as
Gamification 101: Games and Changing Community Behavior
When you hear “gamification,” what comes to mind? Video games? Leveling-up? The latest Fortnite emote (a.k.a. the goofy dances you see
Evaluating Community and Engagement Platforms
Are you evaluating and assessing community or engagement platforms? You are in great company – a lot of people are. This is being driven by
Community Gamification with April Uzarski
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in
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