Culture

Using Community to Transform Internal Culture and Communications

Humana is a healthcare company that has transitioned through its 50+ years from operating nursing homes to operating hospitals to offering

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of

Community professionals tend to use what I call the Language of Engagement – a style of communication that is designed to give space and

The coronavirus, and its impact on travel and events, has organizations scrambling to adapt. Digital channels will take up much of the

The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are

Wondering which challenges other community professionals face working remotely? 5 challenges were shared and discussed. Want to know

WHAT IS IT? A profile of one member's work (typically in the form of a blog or discussion post) written by the community manager. It

WHAT IS IT? For an AMA, the community manager chooses a member host to whom questions will be directed. The

We highly recommend using a Question Of The Week program to engage new community members, and make contributing easy and fun. Two

Michael shared a six-step storytelling framework that, in his experience, has been a breakthrough process and approach for not only