There are countless opportunities throughout your workday to be more present and intentional. In this report, Penny Schnarrs shares how
3 Tips for Creating Safe and Inclusive Community Spaces
Ashleigh Brookshaw has spent her career building community in the insurance, association, and now software spaces, so she knows her way
Unclogging Bottlenecks with Janet Stiles
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in
The State of Community Management 2022 Highlights Webinar
The NEW Community Manager Handbook
The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog
State of Community Management 2022
Now in its 13th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community
Five Ways New Member Programs Impact Long-Term Engagement in Your Community
One of the most consistent findings in our State of Community Management research is on the impact of new member programs in
30 Community Management Job Descriptions
Community opportunities are growing rapidly (and we love to see it!) The field is maturing and along with it, roles are becoming both
Foundations Of Community Success
Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at
The Evolution of Customer Communities
In 2021, online communities are table stakes for brands that want to connect and engage with their audience. Community professionals are
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