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Tiny Habits: Embracing Intention Setting

There are countless opportunities throughout your workday to be more present and intentional. In this report, Penny Schnarrs shares how

3 Tips for Creating Safe and Inclusive Community Spaces

Ashleigh Brookshaw has spent her career building community in the insurance, association, and now software spaces, so she knows her way

Unclogging Bottlenecks with Janet Stiles

Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in

The State of Community Management 2022 Highlights Webinar

The NEW Community Manager Handbook

The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog

State of Community Management 2022

Now in its 13th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community

Five Ways New Member Programs Impact Long-Term Engagement in Your Community

One of the most consistent findings in our State of Community Management research is on the impact of new member programs in

30 Community Management Job Descriptions

Community opportunities are growing rapidly (and we love to see it!) The field is maturing and along with it, roles are becoming both

Foundations Of Community Success

Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at

The Evolution of Customer Communities

In 2021, online communities are table stakes for brands that want to connect and engage with their audience. Community professionals are

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