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Diversity & Inclusion: Designing An Equitable User Experience

Diversity & Inclusion: Designing An Equitable User Experience

Looking to better understand diversity, equity and inclusion(DEI) from a community perspective? Ashleigh shared 6 best practices. Do you

Customer Communities Elevate the Customer Experience

Customer Communities Elevate the Customer Experience

This eBook, Customer Communities Elevate the Customer Experience, is derived from the 2020 State of Community Management research,

Engagement That Scales – Episode #5: Gretchen Schmelzer

Engagement That Scales – Episode #5: Gretchen Schmelzer

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

Engagement That Scales Episode #3 - Liz Miller on Meaningful Online Events

Engagement That Scales Episode #3 – Liz Miller on Meaningful Online Events

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

Engagement That Scales Episode #2 – C.C. Chapman and Rachel Happe on Online Learning

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

Engagement That Scales - Episode #6: Heather McGowan on the Adaptation Advantage

Engagement That Scales – Episode #6: Heather McGowan on the Adaptation Advantage

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

Engagement That Scales – Episode #7: Harold Jarche on the Future of Work and Learning

Engagement That Scales – Episode #7: Harold Jarche on the Future of Work and Learning

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

Engagement That Scales – Episode #1: Jake Mckee on Bringing IRL Events Online

Engagement That Scales – Episode #1: Jake Mckee on Bringing IRL Events Online

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

Engagement That Scales – Episode #8: Lakshmi Balachandra on Adaptive Language

Engagement That Scales – Episode #8: Lakshmi Balachandra on Adaptive Language

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

Engagement That Scales – Episode #9: Sahana Chattopadhyay on Leadership as a Quest

Engagement That Scales – Episode #9: Sahana Chattopadhyay on Leadership as a Quest

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

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