In 2021, online communities are table stakes for brands that want to connect and engage with their audience. Community professionals are
5 Critical Hiring Characteristics for Community Management Roles
Looking at community job descriptions, it’s clear there are some characteristics that are prized by hiring managers. While
Community Case Study: Neil Morgan, Glencore
Join Neil Morgan, Digital Workplace Advisor at Glencore as he shares how they use their intranet to connect with thousands of global
Maximizing Community Engagement: Advanced Techniques to Keep Members Hooked
•Curious about the 5 environmental factors that affect your strategy? Unfortunately, so many organizations aren’t aware of the importance of
State of Community Management 2021
Now in its 12th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community
Community Case Studies: Global Payments and the Union for Reform Judaism
Shelonda Darling, Sr. Manager, Global Intranet at Global Payments, and Larry Glickman, Director Network Engagement and Collaboration at the
Bringing It Back From The Brink: Re-Engaging An Underwhelming Community
•Wondering how Sam approaches the concept of community? Sam shared her 3 basic goals. •Looking for engagement best practices? Sam shared 6
The Culture of Community Engagement: An Anthropological Discussion on How to Encourage More Member Interaction
This report explores the idea that the main concept to understand in any type of community building is why people join the community and why
Executive Engagement Ignites Culture Change
Three community leaders share tactical ideas for improving executive engagement in your online community program.
The Holy Grail of Engagement and Why Communities Matter
Engagement for engagement's sake is not very interesting. There is a lot of crappy "engagement" out there -- look no further than most of
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