TheCR Library

Trusted Resources From The Community Roundtable

SUBSCRIBELOGIN

  • SUBSCRIBE
  • Community Maturity Model
    • Strategy
    • Leadership
    • Culture
    • Community Management
    • Content & Programming
    • Policies & Governance
    • Metrics and Measurement
    • Tools
  • Resources
    • Resource Bundles
    • Articles
    • Case Studies
    • Podcasts
    • Reports
    • Research
    • Training
    • Webinars
  • About
    • About Resource Bundles
    • FAQ
    • Privacy Policy
    • Terms of Service

The Evolution of Customer Communities

By

In 2021, online communities are table stakes for brands that want to connect and engage with their audience.

Community professionals are now handed the task of not just connecting with a brand’s audience, but deciding what kind of engagement is needed, and how to build a long-term strategy to foster and maintain that activity.

Today, customer communities typically fall into one or more of three core categories: support communities, brand marketing communities, and innovation communities.

We partnered with Khoros to explore these three . . .

 

Full access to this content is only available to subscribers. Click to subscribe.

 

Community Management, Culture, Leadership, Strategy
CMM1, CMM2, CMM3, CMM4, Customer Community, Customer Experience, eBook, External Community, Research

Recent Posts

  • Building Mentoring Programs within Your Community
  • Managing Migrations: Best practices for the effective migration of online community platforms
  • Executive Dashboards for Online Community Programs
  • Getting Your Online Community Migration Right
  • Getting Past the First 100 Days: Building Long Term Engagement in Your Employee Community

Categories

  • Community Management
  • Content & Programming
  • Culture
  • Leadership
  • Metrics & Measurement
  • Policies & Governance
  • Strategy
  • Tools
  • Uncategorized

Tags

Article Association B2B Career Careers Case Study CMM CMM1 CMM2 CMM3 CMM4 CMM4 Report Collaboration Community Management Customer Community eBook Executive Expert Perspective External External Community Hiring HR Infographic Internal Intranet Learning Mobile Model NFP Panel Perspective Podcast Presentation Report Research Resource Bundle Social Media Strategy Support Template Tools Tools + Templates Training Video Webinar White Paper
  • This field is for validation purposes and should be left unchanged.
  • Home
  • SUBSCRIBE
  • Login
  • About
  • Contact Us

Copyright © 2022 · Powered by The Community Roundtable | Designed by Anchored Design

Subscription Options