This community management glossary provides a list of common terms and acronyms you'll encounter in the community world. We're always on
15 Proven Online Community Programming Ideas
Creating a brand-new programming campaign is the often most effective approach to serving a particular need in your community. It is the
The Language of Engagement
Having a well crafted community strategy and roadmap is critical to enabling effective outcomes, but translating that strategy into your
Community Manager Job Descriptions
Community manager means a lot of different things to different people. We've compiled a sample of popular job descriptions for community
Engagement Strategy Canvas
Engagement behaviors are a leading indicator of value Engagement is a key measure of attention, alignment, learning, and leadership.
All About Gamification: Platforms and Tools
As a part of our topic cycle on rewards & recognition programs, this call featured Immanuel Masinsin's immense knowledge, expertise, and
When Not to Gamify – An Exploration of Gamification
Gamification: who is it for? Those who have tipped a toe in the water of Gamification know it can be a powerful tool to drive member
Don’t Let Your Community Get Stale
Communities are not a “set it and forget it” proposition. Increasingly, community teams are making design and user interface/experience
ChatGPT Doesn’t Want Your Community Jobs
You can’t login to LinkedIn or open an industry e-newsletter now without getting bombarded with headlines screaming about ChatGPT (and
Designing a Framework for a Super User Program
Anne Larsen and Tracy Maurer explore multi-tiered advocacy - or super user - programs. It is really difficult to build a robust community
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