CMM4

The Business of Community

Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage

How you welcome your new members matters – one of the most consistent findings in our State of Community Management research is on

If your technology is the venue, and your members are the party goers, then content and programming are definitely the snacks, music, and

Interested in knowing what consumers have lost over the past several years? This is affecting every industry, resulting in longer sales

Interested in knowing the purpose of a super user as defined by Grundfos? Anne highlighted 4 key responsibilities that encompass the super

Heifer International is a global nonprofit with a mission to end hunger and poverty while caring for the Earth. For 75 years, they have

Humana is a healthcare company that has transitioned through its 50+ years from operating nursing homes to operating hospitals to offering

Everyone around the globe is scrambling to respond to the COVID-19 crisis. It is moving quickly and it does not discriminate. The shared

The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are

Community professionals tend to use what I call the Language of Engagement – a style of communication that is designed to give space and