CMM4

Engagement: Automate, But Keep it Personal

Whenever we think about personalizing engagement, there is always a tug of war with customization and scale. The more we want to customize

Join Neil Morgan, Digital Workplace Advisor at Glencore as he shares how they use their intranet to connect with thousands of global

•Interested in a high-level overview of Zoom Meeting? Kelly offered 7 Pro Account tips and tricks to help get you started. •Curious

•Looking to advocate for value-based and/or behavior-based metrics? Marjorie offered an excellent solution, backed by an example. Stephanie

•Curious about the types of chaos as defined by Jonathan? In Jonathan’s experience, there are 2 types of chaos. Jonathan explained his

•Curious about the 5 environmental factors that affect your strategy? Unfortunately, so many organizations aren’t aware of the importance of

Now in its 12th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community

Most community platforms have basic activity analytics baked into their solution, but community managers want more. They want packaged

•Wondering how Sam approaches the concept of community? Sam shared her 3 basic goals. •Looking for engagement best practices? Sam shared 6

Since our initial Community Careers and Compensation research in 2014, communities are now the most efficient way to