HIGHLIGHTS Interested in what Noelle and Sue discovered as best practices? Four in-depth best practices were shared in this
Community Assessment and Benchmarking with UNICEF
This UNICEF case study demonstrated assessment and benchmarking best practices. Want to see the TheCR’s Maturity Model in action? UNICEF
Selecting Platforms: Comparisons, Requirements and Evaluation
Interested in the best practices associated with vendor platform selection? Read on for two first-hand member experiences and an
Power Up: Building Relationships with Super Users
Interested in the best practices associated with developing super user relationships? Read on for two first-hand case studies.Looking
Designing and Defining a Tool Ecosystem
Interested in an overview of social scale, fit and value? Thomas shared 5 components of what he believes this means.Want to know the stages
Developer Communities: What Are They and How Do We Use Them?
Interested in a definition for developer relations? Mary gave her definition, supported by other member definitions, as
Getting the Shovel in the Ground: Pitching Community to Executives
Interested in learning how Michael sells community to his executives? Read on for his 5 step plan, plus 2 added suggestions as lessons
From Preparation to Promotion: A Career Progression Case Study
Ever wonder what skills are best suited for community management? Marjorie shared what she believes is the most valuable skill set for
Connecting Community and Business Models
Renee lent her expertise to participants on the subject of business model innovation and how it can be connected to community. The
Helping Organizations Evolve: Exploring Digital Workplace Research
This call explored Jane’s research in the area of digital workplaces. The highlights of the discussion are noted below: Jane’s digital
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