Renee lent her expertise to participants on the subject of business model innovation and how it can be connected to community. The
Helping Organizations Evolve: Exploring Digital Workplace Research
This call explored Jane’s research in the area of digital workplaces. The highlights of the discussion are noted below: Jane’s digital
How Aetna Conducts Social Audits & Training to Ensure Compliance
This is an Aetna case study on how to conduct social audits and training for social compliance. The highlights of the discussion are noted
Best Practices for Welcoming New Members into your Community
As an overall summary, welcome programs fit into a broader strategy that helps to build and strengthen the community.Communities with new
Spring Cleaning for Your ESN: An Enterprise Case Study with Capital One
After hearing that Melissa had launched a spring-cleaning campaign at Capital One, Hillary thought that it would be a good case study for
The Critical Link Between Community and Customer Experience
Jeannie Walters and Annette Franz were on hand to discuss the link between community and the customer experience. The highlights of the
Work Out Loud (WOL) Circles with John Stepper
SUMMARY The Community Roundtable is a big fan of Working Out Loud (WOL) as a practice and many members participate in their weekly
Community Assessment and Benchmarking with UNICEF
HIGHLIGHTS This UNICEF case study demonstrated assessment and benchmarking best practices. Want to see the TheCR’s Maturity Model in
Extreme Makeover: Resume and LinkedIn Edition
TheCR encourages members to regularly review career goals and refresh job search materials to ensure they are up-to-date. That used to mean
The State of Community Management 2019
Leadership and management are evolving in fundamental ways, driven by changing access toinformation brought on by technology. Information
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