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The State of Community Management 2015

Harvesting the Rewards of Community The State of Community Management 2015, the sixth edition of our annual report series, provides a

The Value of Community Management The SOCM 2013 builds on previous qualitative research to offer a quantitative look at how community and

Lessons from Community and Social Business Leaders The 2012 State of Community Management report examines the continued evolution of the

Best Practices from Community, Social Media, Social Business Practitioners In 2011, social business came of age as organizations got

A Level Set of Community Management Practices The 2010 State of Community Management is our first attempt to capture community management

Jack McKee SVP and Co-Founder of Ant’s Eye View, a strategic management consulting firm shares best practices for launching a successful

J.J. Lovett and Sam Creek of CA Technologies share B2B community best practices from their book "Developing B2B Social Communities: Keys to

Sarah Robinson, author of “Fierce Loyalty: Unlocking the DNA of Wildly Successful Communities.” is a business coach and business strategist.