Interested in an overview of social scale, fit and value? Thomas shared 5 components of what he believes this means.Want to know the stages
Developer Communities: What Are They and How Do We Use Them?
Interested in a definition for developer relations? Mary gave her definition, supported by other member definitions, as
Who’s Pitching What? Community Training with Executives Roundtable Call
Interested in learning how to train executives in community? Peter revealed his 3 key steps.Curious about how to deliver this
From Preparation to Promotion: A Career Progression Case Study
Ever wonder what skills are best suited for community management? Marjorie shared what she believes is the most valuable skill set for
Connecting Community and Business Models
Renee lent her expertise to participants on the subject of business model innovation and how it can be connected to community. The
Helping Organizations Evolve: Exploring Digital Workplace Research
This call explored Jane’s research in the area of digital workplaces. The highlights of the discussion are noted below: Jane’s digital
How Aetna Conducts Social Audits & Training to Ensure Compliance
This is an Aetna case study on how to conduct social audits and training for social compliance. The highlights of the discussion are noted
Best Practices for Welcoming New Members into your Community
As an overall summary, welcome programs fit into a broader strategy that helps to build and strengthen the community.Communities with new
Letting Go of the Reins: Best Practices for Onboarding a New Community Manager
SUMMARY Participants discussed best practices for onboarding a new community manager. The highlights of the discussion are noted
Dollars from Sense: How Crowdsourcing Innovation Creates Business Value
SUMMARY A culmination of member collaboration and crowdsourcing innovation by various CR members has led to a white paper entitled:
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