This is an Aetna case study on how to conduct social audits and training for social compliance. The highlights of the discussion are noted
Best Practices for Welcoming New Members into your Community
As an overall summary, welcome programs fit into a broader strategy that helps to build and strengthen the community.Communities with new
Letting Go of the Reins: Best Practices for Onboarding a New Community Manager
SUMMARY Participants discussed best practices for onboarding a new community manager. The highlights of the discussion are noted
Dollars from Sense: How Crowdsourcing Innovation Creates Business Value
SUMMARY A culmination of member collaboration and crowdsourcing innovation by various CR members has led to a white paper entitled:
Extreme Makeover: Resume and LinkedIn Edition
TheCR encourages members to regularly review career goals and refresh job search materials to ensure they are up-to-date. That used to mean
Driving Adoption with Data
HIGHLIGHTS Dina and Kathryn shared a case study for driving adoption with data at Pearson. Looking for a step-by-step scientific
The State of Community Management 2019
Leadership and management are evolving in fundamental ways, driven by changing access toinformation brought on by technology. Information
Rigorously Making the Case to Continue Funding a Community Program
SPEAKERS: John Day & Laura Creighton (IEEE), Kelly Schott (TheCR) Do you need to put together a business case in the near
Developing Community for Advocacy: A BMC Case Study
SPEAKERS:Georgina Cannie (Consultant), Matt Laurenceau (BMC), Kelly Schott (TheCR) HIGHLIGHTS Looking for an ROI model? Georgina
From Ideation to Launch: Creating a Customer Community
SPEAKERS: Ryan McClelland (Morningstar Inc.) and Kelly Schott (TheCR) HIGHLIGHTS Interested in the goals and outcomes of Ryan’s
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