CMM3 - - Page 18

Building Out a Community Governance Model for a Customer Community

Speakers: Claire Flanagan (Cloudera) & Kelly Schott (TheCR) HIGHLIGHTS DOWNLOAD NOW

Expert Panel: Jerry Canaday (MasterCard), Katie O'Leary & Mike Yada (Thermo Fisher Scientific), Lance Yoder (Cerner Corp.) and Kelly

Presented by: Brian Oblinger & Jessica Chen, Alteryx HIGHLIGHTS Looking for a key insight into how to ask for money? Brian

Interested in learning Autodesk’s top metrics? Olivier shared his top 3 metric buckets, including the sub-metrics within each bucket.

Interested in the types of metrics that are most effective? Alex shared the 4 metrics that he finds most useful. Looking for formulas?

Interested in learning how to measure enrichment? Dan shared their methodology at Team RWB, which has engagement at its core. Additionally,

Interested in learning what Allison considers the biggest factor behind their success? Members were impressed with how well Allison was able

HIGHLIGHTS Interested in learning which strategic objectives worked for Steelcase’s dashboard? Wietske shared their 3 practical

Check out this amazing database of dozens of social media policies and templates from organizations like Fedex, Microsoft, IBM, Pfizer,

Online communities are a source of value creation. At the heart of this is knowledge sharing. The idea is for community practitioners to