The Community Maturity Model’s™ Culture competency pertains to various aspects of your organization or community’s habits, motivators
ESRI, UKG, AECOM, and Gallaudet University among global organizations recognized as leaders of innovation in community management.
The winners of the eighth annual Community Leadership Awards were announced Thursday, October 5th and included community leaders from
Four Tips for Selecting a Community Technology
The right community technology is critical. It provides the infrastructure to connect your members, share information and ideas, and
Beyond ChatGPT: Four Generative AI Tools for Community Managers
One of the biggest use cases for generative AI for community managers is help generating new content and copywriting. We think generative AI
Five Tips for Community Managers Getting Started with ChatGPT
Not every community managers is super tech-savvy - and that's ok! It feels like there are always new platforms or services to try out - and
Community Ecosystem Map: My framework for mapping content and programs
Bri Leever, Community Builder and Contributor to the 2023 State of Community Management Report shared her framework for planning effective
Growing Organizational Interest in Community Metrics
The Metrics & Measurement competency of The Community Maturity Model™ helps organizations understand the “why” of social approaches and
Community Management Elevator Pitches
Most community managers get to do a little bit of everything, which can be both exhilarating and overwhelming, and often hard to synthesize
Community Glossary
This community management glossary provides a list of common terms and acronyms you'll encounter in the community world. We're always on
15 Proven Online Community Programming Ideas
Creating a brand-new programming campaign is the often most effective approach to serving a particular need in your community. It is the
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