The Value of Community Management The SOCM 2013 builds on previous qualitative research to offer a quantitative look at how community and
The State of Community Management 2011
Best Practices from Community, Social Media, Social Business Practitioners In 2011, social business came of age as organizations got
The State of Community Management 2010
A Level Set of Community Management Practices The 2010 State of Community Management is our first attempt to capture community management
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