Community manager means a lot of different things to different people. We've compiled a sample of popular job descriptions for community
Engagement Strategy Canvas
Engagement behaviors are a leading indicator of value Engagement is a key measure of attention, alignment, learning, and leadership.
All About Gamification: Platforms and Tools
As a part of our topic cycle on rewards & recognition programs, this call featured Immanuel Masinsin's immense knowledge, expertise, and
When Not to Gamify – An Exploration of Gamification
Gamification: who is it for? Those who have tipped a toe in the water of Gamification know it can be a powerful tool to drive member
Don’t Let Your Community Get Stale
Communities are not a “set it and forget it” proposition. Increasingly, community teams are making design and user interface/experience
ChatGPT Doesn’t Want Your Community Jobs
You can’t login to LinkedIn or open an industry e-newsletter now without getting bombarded with headlines screaming about ChatGPT (and
Designing a Framework for a Super User Program
Anne Larsen and Tracy Maurer explore multi-tiered advocacy - or super user - programs. It is really difficult to build a robust community
Strengthening Ties: Getting to (Really) Know Your Members
Rachael Silvano, Zapier, explores the topic of how we build ties and connections in our digital world. With the core of "weak ties build
Tiny Habits: Embracing Intention Setting
There are countless opportunities throughout your workday to be more present and intentional. In this report, Penny Schnarrs shares how
3 Elements of Community Personas
Thinking about the personas in your online community is critical – if you don’t know who you are creating content and planning programs for
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