Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in
Unclogging Bottlenecks with Janet Stiles
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in
Using Community Dashboards to Tell a Story
A thoughtful narrative combined with powerful metrics can help you tell your community story in a way that connects with stakeholders and
Using Rewards Programs to Drive Engagement
As organizations increasingly use community-led programs to connect with their customers, their online ecosystems expand. What may have
The State of Community Management 2022 Highlights Webinar
The NEW Community Manager Handbook
The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog
Help! Three Questions Community Managers Need to Ask When They’re Struggling
Community managers are burnt out. And they’ve been that way since before the COVID-19 pandemic began — in the 2019 State of Community
State of Community Management 2022
Now in its 13th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community
Building Mentoring Programs within Your Community
Tirza Austin is the Senior Manager of Online Communities for the American Society of Civil Engineers (ASCE) and has been for almost 4 years.
Managing Migrations: Best practices for the effective migration of online community platforms
• Interested in best practices for the effective migration of platforms? Debbie and Matt shared their take and experiences on four best
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