Interested in various metrics for an effective ROI calculation? Jeff shared the 5 metrics he used, which were backed byForrester. Want to
How ROI Changes Your Community Story
Heather Ausmus, Director of Community at Ciena shares her perspective on how calculating your community program's ROI will change your
Who’s Measuring What? A Metrics Show & Tell with Olivier Le Pord
Interested in learning Autodesk’s top metrics? Olivier shared his top 3 metric buckets, including the sub-metrics within each bucket.
Who is Measuring What? A Metrics Show & Tell with Alex Blanton, Microsoft
Interested in the types of metrics that are most effective? Alex shared the 4 metrics that he finds most useful. Looking for formulas?
Who’s Measuring What? A Metrics Show and Tell with Allison Brotman of nCino
Interested in learning what Allison considers the biggest factor behind their success? Members were impressed with how well Allison was able
Community ROI: The Value of Supporting the Success of Others
By Rachel Happe, Co-Founder and Principal, The Community Roundtable In 2016, The Community Roundtable published our first community
Using TheCR Engagement Model to Measure Adoption & Engagement
How can you measure adoption and engagement in your community? This report explores how Shepley Bullfinch used TheCR's Engagement
Defining, Deciding, and Measuring What Matters in Social Support
What Matters in Social Support? This report explores how to decide upon and define social support metrics in order to measure what truly
A Community ROI Model We Can All Love
ROI is always a hot topic. This report focuses on the creation of a community ROI model that aims to benefit all communities. Download
Measurement Master Class
Dive into Metrics with this Measurement-focused report. Learn this most important trick of the trade when it comes to getting your
