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How The Red Cross Builds, Grows, and Sustains Communities

Ernesto Izquierdo (ICRC), shares how the Red Cross goes about creating a strategy for launching communities.Through a guide that they use to

Gamification Resources

This curated list of gamification resources will help you find successful models for gamification programs, and give you fresh ideas for

Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

Episode #75 features Lance Yoder, Manager, Workforce Adoption and Collaboration, Cerner and John L. Moore, Lead Technology

Diversity & Inclusion: Designing An Equitable User Experience

Diversity & Inclusion: Designing An Equitable User Experience

Looking to better understand diversity, equity and inclusion(DEI) from a community perspective? Ashleigh shared 6 best practices. Do you

Digging Deep Into Data

Digging Deep Into Data

Interested in being able to tell a story with your data? This was a goal cited by many on the call. It was also identified as an issue in

Getting To Know ALL Of Your Members

Getting To Know ALL Of Your Members

Want a plan to get to know your members better? Allison outlined a6- step Community Transformation Project that yielded incredible insights

The Economics of Culture Change

Why is Culture Change Such a Strategic Priority? Culture change is a hot topic in organizational development and leadership circles and

The Impact of COVID-19 on Online Community Programs

The COVID-19 crisis has impacted almost everything, including community programs. When we set out to collect data on the impact of COVID-19

The Crisis of Organizational Communications

Do you work in or with an organization?Are you overwhelmed? Do I even need to ask? Organizational communications in 2020 is in crisis.

Building a Reporting Strategy for Communities: One Size Doesn’t Fit All

Building a Reporting Strategy for Communities: One Size Doesn’t Fit All

• Want to know how to drive attention and action with your data? Brian shared 5 key tips.• Interested in a cheat sheet to help with your

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