WHAT IS IT? For an AMA, the community manager chooses a member host to whom questions will be directed. The
Can’t Miss Programming Idea: Work Out Loud
WHAT IS IT? A Work Out Loud program asks members to share their top three goals for the week. Typically executed in one
Why Community Programs Matter
Why do community programs matter? Content and programs are often seen as one collective entity, but they serve two different
Question of the Week Prompts
We highly recommend using a Question Of The Week program to engage new community members, and make contributing easy and fun. Two
Undeniable Story: The Science and Intuition of Engagement
Michael shared a six-step storytelling framework that, in his experience, has been a breakthrough process and approach for not only
The Role of Communities in Innovation
Communities play a critical role in innovation. Whether in the middle ages or now cities, in particular, are critical to innovation.
Measuring Networked Leadership
For many years, I had an uncomfortable relationship with the word ‘leadership’. It seemed vague, imprecise and conflated with ‘executive’,
Managing Teams Who Are Suddenly Remote
The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are
What “People First” Looks Like: An Ultimate Software Case Study
HIGHLIGHTS Interested in the motto on which the “people first” strategy has been built for Ultimate Software? People first will look
Communities for the People, By the People: The Google Local Guides Connect Story
HIGHLIGHTS Want to know about Google’s people-first strategy? Traci shared 3 core values that are at the base of their forum’s
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