Community Management

Why is a Community Roadmap Important?

What is a Community Roadmap? A community roadmap gives direction to your community program. Your community strategy describes your

By Rachel Happe, Co-Founder and Principal, The Community Roundtable I am lucky to work with some of the best community managers in the

This article from Kimberly S.Scott, Keeley H.Sorokti and Jeffrey D.Merrell how students in a higher education program used an enterprise

This episode features Jeff Merrell, Associate Director , MS in Learning & Organizational Change Program. Listen in as we chat about

Jeff Merrell shared his experiences for integrating community into learning and development (L&D) within Northwestern

Explore an approach to peer to peer coaching that encourages social learning to affect organizational change which, in turn, helps move

Marcia Connor from The Altimeter Group shares the fundamentals of social learning for organizations. Download the Report

Learn how Northwestern University's Masters Program in Learning and Organizational Change approaches the link between online communities and

The State of Community Management 2018 from TheCR on Vimeo.

The State of Community Management (SOCM) research has evolved with the industry, moving from qualitative to quantitative. Initially, the