Community Management -

The Culture of Community Engagement: An Anthropological Discussion on How to Encourage More Member Interaction

This report explores the idea that the main concept to understand in any type of community building is why people join the community and why

Three community leaders share tactical ideas for improving executive engagement in your online community program.

You probably have a contentious relationship with your work email inbox. Between the emails, texts, websites, files, chat tools, business

Engagement for engagement's sake is not very interesting. There is a lot of crappy "engagement" out there -- look no further than most of

2020 taught us a lot about how people can connect and thrive in online communities. To celebrate CMAD 2021 (Community Manager

How you welcome your new members matters – one of the most consistent findings in our State of Community Management research is on the

Hillary Boucher shares what she's learned about building new member leadership programs. (Note: Skip ahead to minute6:00 for the

When thinking about engagement many community managers dismiss the idea of formal training program for their members. For some it’s just too

This is research into onboarding from BambooHR. If you wish to share further, please send folks to get the download at

You walk into a new place – maybe you have a new job, are a new member of a class, or a new volunteer somewhere. Everyone is gathered in