If you’re interested in incorporating gamification into your community program you don’t have to reinvent the wheel. Gamification is one of
Ensuring Consistent Brand Voice through Community Governance
When we talk about the eight competencies of the Community Maturity Model people tend to get really excited about the work they do for
Crowdsourcing Innovation: Three Ways It Drives Value
We started looking for an answer to a critical question. “What value is created by crowdsourcing innovation?” Our quest was to define
Five Can’t Miss Community Programming Ideas
Did you know that regular community programming leads to increased engagement? It's true! Check out these five programming ideas and learn
Susan Cato on Choosing a Community Platform
Episode #49 features Susan Cato, Director, Digital Strategy and Member Services at the American Society of Plant Biologists. Susan works
Shirlin Hsu on Adoption in Internal Communities
Episode #43 features Shirlin Hsu, Global Communities Strategy and Enablement Manager at BCG. Join us as we chat about how to drive adoption
Matt Schneider on Online Engagement and Offline Events
Episode #48 features Matt Schneider, co-founder of the City Dads Group. Matt hosts The Modern Dads Podcast, a monthly show highlighting
Marjorie Anderson on Engaging Internal Stakeholders
Episode #44 features Marjorie Anderson, Community Engagement Specialist, Project Management Institute. Join us as we chat about engaging
Lori Harrison-Smith on Global Workplaces
Episode #30 features Lori Harrison-Smith, Project Leader & Enterprise Community Manager at Steelcase. Listen in as we chat about the
How to Turn Brand Haters to Advocates
Jason is a Conflict Resolution Specialist, Mediator and Facilitator. His main focus is helping brands deal with their irate customers in the
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