Leadership - - Page 2

The Evolution of Customer Communities

In 2021, online communities are table stakes for brands that want to connect and engage with their audience. Community professionals are

Looking at community job descriptions, it’s clear there are some characteristics that are prized by hiring managers. While

•Curious about the types of chaos as defined by Jonathan? In Jonathan’s experience, there are 2 types of chaos. Jonathan explained his

•Wondering about how to get started? Kim had 2 main objectives when she began this new journey of building a community business case. They

Now in its 12th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community

•Wondering how Sam approaches the concept of community? Sam shared her 3 basic goals. •Looking for engagement best practices? Sam shared 6

Since our initial Community Careers and Compensation research in 2014, communities are now the most efficient way to

How do you build a high-performing team to maximize resources and increase productivity? Lisa Tallman (YMCA) and Marjorie Anderson (PMI)

Hillary Boucher shares what she's learned about building new member leadership programs. (Note: Skip ahead to minute6:00 for the

Ernesto Izquierdo (ICRC), shares how the Red Cross goes about creating a strategy for launching communities.Through a guide that they use to