Policies & Governance

State of Community Management 2021

Now in its 12th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community

This is research into onboarding from BambooHR. If you wish to share further, please send folks to get the download at

Creating and Managing a Virtual Community: A Practice Manual is a free resources published by the ICRC. Download the Manual

The top three legal issues for which community managers should monitor are the following: • Defamation. • Intellectual property

Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage

Heifer International is a global nonprofit with a mission to end hunger and poverty while caring for the Earth. For 75 years, they have

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of

Episode #63 features Vanessa DiMauro, Vice President at Georgian Partners. Vanessa shares her unique perspective on trust as a

This is an Aetna case study on how to conduct social audits and training for social compliance. The highlights of the discussion are noted