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Lightning in a Bottle: How to Build a Successful Community in Days

By Rachel Happe, Co-Founder and Principal, The Community Roundtable Sometimes you can catch lightning in a bottle. In the

Social Media Policy Database

Check out this amazing database of dozens of social media policies and templates from organizations like Fedex, Microsoft, IBM, Pfizer,

Governance Case Studies

HIGHLIGHTS Interested in learning 4 proven elements of a successful governance structure? Jay explained in-depth the 4 key areas of

Information Architecture for Community Managers

Online communities are a source of value creation. At the heart of this is knowledge sharing. The idea is for community practitioners to

Online Community Governance Charter Template

  Defining Governance in your community? Or are you reworking your current Governance structure? Check out this template of a

The State of Community Management 2018 Webinar

 The State of Community Management 2018 from TheCR on Vimeo.

The State of Community Management 2018 Report

The State of Community Management (SOCM) research has evolved with the industry, moving from qualitative to quantitative. Initially, the

Differentiating Between Social Media and Community Management

By Rachel Happe, Co-Founder and Principal, The Community Roundtable As someone who works with social media managers and community

Best Practices for Training New Community Manager

Top 10 Misunderstandings Between Legal & Community

Working with an organization’s legal team is a necessity. However,  it does not have to be a negative experience. If approached

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