The Value of Community Management The SOCM 2013 builds on previous qualitative research to offer a quantitative look at how community and
The State of Community Management 2012
Lessons from Community and Social Business Leaders The 2012 State of Community Management report examines the continued evolution of the
The State of Community Management 2011
Best Practices from Community, Social Media, Social Business Practitioners In 2011, social business came of age as organizations got
The State of Community Management 2010
A Level Set of Community Management Practices The 2010 State of Community Management is our first attempt to capture community management
Autodesk Expert Elite Advocacy Program
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Interested in learning how to build a successful employee advocate program? Three experienced practitioners to share their best practices
Salesforce MVP: The Evolution of an Advocacy Program
Erica Kuhl and Matt Brown give an overview of the evolution of the MVP advocacy program at Salesforce. Download the Report
Are You Getting Ahead or are You the Red Queen?
Humans are losing ground against technology. Comparing the accelerated pace of change to human evolution (which has occurred over
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