The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog
State of Community Management 2022
Now in its 13th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community
Building Mentoring Programs within Your Community
Tirza Austin is the Senior Manager of Online Communities for the American Society of Civil Engineers (ASCE) and has been for almost 4 years.
Managing Migrations: Best practices for the effective migration of online community platforms
• Interested in best practices for the effective migration of platforms? Debbie and Matt shared their take and experiences on four best
Executive Dashboards for Online Community Programs
As more organizations embrace online communities as core business systems, executives expect to be kept apprised of their progress and
Getting Your Online Community Migration Right
A community platform migration doesn’t have to be an automatic headache. Join us for this expert panel as we discuss: – the different phases
How To Create & Grow a Highly Engaged Community With Slack
BY: PRASAD SETH In a world that’s becoming increasingly digital and online, you may have noticed a shift in the way we
Engagement: Automate, But Keep it Personal
Whenever we think about personalizing engagement, there is always a tug of war with customization and scale. The more we want to customize
Tool Tips & Tricks: Zoom 101
•Interested in a high-level overview of Zoom Meeting? Kelly offered 7 Pro Account tips and tricks to help get you started. •Curious
State of Community Management 2021
Now in its 12th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community
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